What are the terms and conditions for refund and return?
In case of the following scenarios you are liable to get a full refund of money:
You can return the product within 30 days of Order. Returned products must be unused and unwashed, and returned with all original packaging and tags that they were shipped with.
We do not charge any fees for pickups arranged for, and serviced by us. In case you ship your return product back to us yourself, the courier charges would be reimbursed to compensate to some extent the inconvenience caused to you.
You can claim for refund within 15 days after you received your product.
How long the refund procedure takes?
- The refund procedure will be initiated within 48 hours once we receive your product. Once initiated, the amount will reflect in your bank account within 10-15 working days.
- For refund in Cash on delivery, the customer has to provide his bank details on [email protected]
YOU RECEIVED THE WRONG ITEM… ERR, THIS IS EMBARRASSING!
YOU OPENED THE PARCEL AND FOUND AN ITEM MISSING!
YOU OPENED THE PARCEL AND LO AND BEHOLD! THE ITEM IS DAMAGED!
Refunds only in genuine case
Please note that we do refunds only in genuine case of defective product and nothing else. We can only help you in exchanging the original order with new one of same or higher monetary value. Difference amount will be collected from you.
We would send you the replacement
refund you your amount